Never Eat Shredded Wheat

My intelligence was insulted through a phone call the other day. I was taking a registration for an upcoming meeting that we're sponsoring in Indiana and the guy wanted to know whether the venue was near some pyramid things in the city. Seeing as I'm in Kansas City, NOT Indiana, I wasn't sure. So I told him I was in KC, but I would go get a map and see if I could get him better directions. I find the map that we had printed out (just driving directions for our salesperson) and tried to give him some of the cross streets. He then asks, "Is it to the east or west?" Um...to the east or west...of what? That doesn't help me much. I told him it was to the south of some major highway, and then he says and I quote, "Okay. Divide the map into two parts. Now, is it on the left hand side, or the right-hand side?" I sat there in stunned silence and had to bite my tongue before I told him that I majored in geography and I felt pretty confident in my ability to tell my east from west on a map. Punk!